Impressum & Datenschutz
If someone intends to send a warning against me, I ask you to contact me in advance. A simple phone call or email is enough to point out unwitting errors – after all, the way to the lawyer is a lot more time-consuming. Nobody is perfect! Thanks in advance!
According to § 5 TMG
Ingenieurbüro Andreas Heiss
District Court : Reutte
Disclaimer of liability
The information on the WWW server has been carefully checked. Regardless of this, no guarantee can be given that the information is complete, correct or up-to-date.
Important note on all external links on this homepage:
“We hereby expressly distance ourselves from all contents of all externally linked pages on our homepage and do not adopt this content as our own. This declaration applies to all links on our homepage.” Statement according to the judgment of May 12, 1998 – 312 O 85/98 – “Liability for Links” of the Hamburg Regional Court.
Copying or reproducing the content of this website is not permitted or only permitted with our written consent. Copyrights are to be observed.
Online dispute resolution
The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr/, which consumers can use to settle a dispute and on which further information on the subject of dispute resolution can be found.
Name and contact the person responsible in accordance with Article 4 para. 7 DSGVO
Ingenieurbüro Andreas Heiss
Mobile: +49 (0) 151 12252292
Security and protection of your personal data
We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. That is why we apply the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.
As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (DSGVO) and the provisions of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by our external service providers.
The legislator requires that personal data be processed in a lawful manner, in good faith and in a manner that is understandable for the person concerned (“lawfulness, processing in good faith, transparency”). To ensure this, we would like to inform you about the individual legal definitions that are also used in this data protection declaration:
1. Personal data
“Personal data” is all information that relates to an identified or identifiable natural person (hereinafter “data subject”); A natural person is regarded as identifiable who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of this natural person.
“Processing” is any process carried out, with or without the help of automated processes, or any such series of processes in connection with personal data such as the collection, recording, organization, ordering, storage, adaptation or change, reading out, querying , use, disclosure by transmission, distribution or any other form of provision, comparison or linking, restriction, deletion or destruction.
3. Restriction of processing
“Restriction of processing” is the marking of stored personal data with the aim of restricting their future processing.
“Profiling” is any type of automated processing of personal data that consists of using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, analyze or predict personal preferences, interests, reliability, behavior, whereabouts or relocation of this natural person.
“Pseudonymization” is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is stored separately and is subject to technical and organizational measures that ensure that the personal Data cannot be assigned to an identified or identifiable natural person.
6. File system
“File system” is any structured collection of personal data that is accessible according to certain criteria, regardless of whether this collection is managed centrally, decentrally or according to functional or geographical criteria.
“Responsible” is a natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data; If the purposes and means of this processing are specified by Union law or the law of the member states, the person responsible or the specific criteria for his appointment can be provided for in accordance with Union law or the law of the member states.
“Processor” is a natural or legal person, authority, institution or other body that processes personal data on behalf of the person responsible.
“Recipient” is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. Authorities that may receive personal data as part of a specific investigation according to Union law or the law of the member states
old, but are not considered to be recipients; The processing of this data by the named authorities takes place in accordance with the applicable data protection regulations in accordance with the purposes of the processing.
“Third party” is a natural or legal person, authority, institution or other body, apart from the data subject, the person responsible, the processor and the persons who are authorized to process the personal data under the direct responsibility of the person responsible or the processor.
“Consent” of the person concerned is any voluntary, informed and unambiguous declaration of will in the form of a declaration or other unequivocal affirmative act with which the person concerned indicates that they are processing the information concerning them I consent to personal data.
Lawfulness of processing
The processing of personal data is only lawful if there is a legal basis for the processing. According to Article 6 Paragraph 1 lit. a – f GDPR, the legal basis for processing can be in particular:
a. the person concerned has given their consent to the processing of their personal data for one or more specific purposes;
b. The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures that are carried out at the request of the data subject;
c. The processing is necessary to fulfill a legal obligation to which the person responsible is subject;
d. The processing is necessary to protect the vital interests of the data subject or another natural person;
e. The processing is necessary for the performance of a task that is in the public interest or is carried out in the exercise of official authority that has been assigned to the person responsible;
f. processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, prevail, in particular if the data subject is a Child acts.
Information about the collection of personal data
(1) In the following we inform you about the collection of personal data when using our website. Personal data are e.g. B. Name, address, email addresses, user behavior.
(2) If you contact us by e-mail or using a contact form, the data you provide (your e-mail address, possibly your name and telephone number) will be saved by us in order to answer your questions. We delete the data arising in this context after storage is no longer required, or processing is restricted if there are statutory retention requirements.
Collection of personal data when you visit our website
If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit.f DSGVO):
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status / HTTP status code
- each transferred amount of data
- Website from which the request came
- Operating system and its interface
- Language and version of the browser software.
(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the place that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
(2) This website uses the following types of cookies, the scope and functionality of which are explained below:
- Transient cookies (see a.)
- Persistent cookies (see b.).
a. Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
b. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser.
c. You can configure your browser settings according to your wishes and e.g. B. reject the acceptance of third-party cookies or all cookies. So-called “Third Party Cookies” are cookies that have been set by a third party, and consequently not by the actual website you are currently on. We would like to point out that by deactivating cookies you may not be able to use all functions of this website.
Further functions and offers on our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you usually have to provide additional personal data that we use to provide the respective service and for which the aforementioned data processing principles apply.
(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.
(3) We can also pass on your personal data to third parties if we offer participation in campaigns, competitions, contracts or similar services together with partners. You will receive more information on this when you provide your personal data or below in the description of the offer.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this fact in the description of the offer.
Use of our web shop
(1) If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. Mandatory information required for processing the contracts is marked separately; further information is voluntary. We process the data you provide to process your order. To do this, we can pass on your payment details to our house bank. The legal basis for this is Article 6, Paragraph 1, Sentence 1, Letter b of the DSGVO. You can voluntarily create a customer account through which we can save your data for future purchases. When you create an account under “My Account”, the data you provide will be stored and revocable. You can always delete all other data, including your user account, in the customer area
(2) Due to commercial and tax law requirements, we are obliged to save your address, payment and order data for a period of ten years. However, after two years we will restrict the processing, i. H. Your data will only be used to comply with legal obligations.
(3) To prevent unauthorized access by third parties to your personal data, in particular financial data, the order process is encrypted using TLS technology.
Data protection provisions when using external payment service providers
(1) We offer several payment methods for the use of the web shop and use different payment service providers. Depending on which payment method you choose, different data will be transmitted to the respective payment service provider. The legal basis for the transfer is Art. 6 Para. 1 S. 1 lit. a DSGVO. We list our payment service providers for you below.
If you choose the PayPal payment method, your personal data will be transmitted to PayPal. A PayPal account must be opened in order to use PayPal. When using or opening a PayPal account, your name, address, telephone number and email address must be transmitted to PayPal. The legal basis for the transmission of the data is Article 6 (1) (a) DSGVO (consent) and Article 6 (1) (b) DSGVO (processing to fulfill a contract).
The operator of the PayPal payment service is: PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard RoyalL-2449 Luxembourg Email: impressum (at) paypal.com With the PayPal payment option, you consent to the transfer of personal data such as name, address, telephone number and email address to PayPal. Which other data are collected by PayPal can be found in the respective data protection declaration from PayPal. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Credit card / direct debit / direct debit via TrekkPay
Our offer is basically aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.
Rights of the data subject
(1) Revocation of consent
If the processing of personal data is based on consent given, you have the right to withdraw your consent at any time. Withdrawing your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of withdrawal.
You can contact us at any time to exercise your right of withdrawal.
(2) Right to confirmation
You have the right to request confirmation from the person responsible as to whether we are processing personal data relating to you. You can request confirmation at any time using the contact details above.
(3) Right to information
If personal data is processed, you can request information about this personal data and the following information at any time:
a. the purposes of the processing;
b. the categories of personal data that are processed;
c. the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular in the case of recipients in third countries or international organizations;
d. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
e. the existence of a right to correction or deletion of your personal data or to restriction of processing by the person responsible or a right to object to this processing;
f. the right to lodge a complaint with a supervisory authority;
g. if the personal data are not collected from the data subject, all available information on the origin of the data;
h. the existence of automated decision-making including profiling in accordance with Article 22 Paragraphs 1 and 4 DSGVO and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
If personal data is transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees in connection with the transmission in accordance with Article 46 GDPR. We provide a copy of the personal data that is the subject of the processing. For all further copies that you personally request, we can charge a reasonable fee based on the administrative costs. If you submit the application electronically, the information must be made available in a common electronic format, unless otherwise stated. The right to receive a copy under paragraph 3 must not affect the rights and freedoms of other persons.
(4) Right to rectification
You have the right to demand that we correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – including by means of a supplementary declaration.
(5) Right to deletion (“right to be forgotten”)
You have the right to demand that the person responsible delete personal data relating to you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:
a. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
b. The data subject revokes their consent on which the processing was based in accordance with Article 6 (1) (a) or Article 9 (2) (a) DSGVO, and there is no other legal basis for the processing.
c. The person concerned objects to the processing in accordance with Article 21 (1) DSGVO and there are no overriding legitimate reasons for the processing, or the person concerned objects to the processing in accordance with Article 21 (2) DSGVO.
d. Personal data were processed unlawfully.
e. The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the person responsible is subject.
f. The personal data was collected in relation to information society services offered in accordance with Article 8 Paragraph 1 DSGVO. If the person responsible has made the personal data public and is obliged to delete it in accordance with Paragraph 1, then taking into account the available technology and the Implementation costs of appropriate measures, including technical measures, to inform those responsible for data processing who process the personal data that a data subject has requested them to delete all links to this personal data or copies or replications of this personal data There is no deletion (“right to be forgotten”) if processing is necessary:
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation that requires processing under the law of the Union or of the member states to which the person responsible is subject, or to perform a task that is in the public interest or in the exercise of official authority that has been transferred to the person responsible;
- for reasons of public interest in the area of public health in accordance with Article 9 Paragraph 2 Letters h and i and Article 9 Paragraph 3 DSGVO;
- for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 Paragraph 1 DSGVO, insofar as the right referred to in Paragraph 1 is likely to make the realization of the objectives of this processing impossible, or
- to assert, exercise or defend legal claims.
(6) Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if one of the following conditions is met:
a. the correctness of the personal data is disputed by the data subject for a period that enables the person responsible to check the correctness of the personal data,
b. the processing is unlawful and the data subject refuses to delete the personal data and instead requests that the use of the personal data be restricted;
c. the person responsible no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims, or
d. the person concerned has lodged an objection to the processing in accordance with Article 21 Paragraph 1 DSGVO, as long as it has not yet been determined whether the legitimate reasons of the person responsible outweigh those of the person concerned.
If the processing has been restricted in accordance with the above-mentioned conditions, this personal data – apart from their storage – will only be used with the consent of the person concerned or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons processed in an important public interest of the Union or a Member State.
In order to exercise the right to restriction of processing, the data subject can contact us at any time using the contact details given above.
(7) Right to data portability
You have the right to receive the personal data relating to you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another person responsible without being hindered by the person responsible to whom the personal data is provided were to be transmitted, provided that:
a. the processing is based on consent in accordance with Article 6 (1) (a) or Article 9 (2) (a) or on a contract in accordance with Article 6 (1) (b) DSGVO and
b. the processing is carried out using automated procedures.
When exercising the right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly from one person in charge to another person in charge, insofar as this is technically feasible. Exercising the right to data portability does not affect the right to deletion (“right to be forgotten”). This right does not apply to processing that is necessary for the performance of a task that is in the public interest or that is carried out in the exercise of official authority that has been assigned to the person responsible.
(8) objection right
You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 (1) (e) or (f) DSGVO; this also applies to profiling based on these provisions. The person responsible no longer processes the personal data unless he can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
If personal data are processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
In connection with the use of information society services, regardless of Directive 2002/58 / EC, you can exercise your right of objection by means of automated procedures in which technical specifications are used.
You have the right, on grounds relating to your particular situation, to object to the processing of personal data relating to you that is carried out for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1), unless The processing is necessary to fulfill a task in the public interest.
You can exercise your right of objection at any time by contacting the person responsible.
(9) Automated decisions in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which has legal effects on you or which significantly affects you in a similar manner. This does not apply if the decision:
a. is necessary for the conclusion or performance of a contract between the data subject and the person responsible
b. is permissible on the basis of legal provisions of the Union or of the member states to which the person responsible is subject and these legal provisions contain appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject or
c. takes place with the express consent of the data subject.
The person responsible takes appropriate measures to protect the rights and freedoms as well as the legitimate interests of the person concerned, including at least the right to obtain the intervention of a person on the part of the person responsible, to express their own point of view and to contest the decision.
The data subject can exercise this right at any time by contacting the responsible person.
(10) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if the person concerned is of the opinion that the processing is of concern to them personal data violates this regulation.
(11) Right to an effective judicial remedy You have the right to an effective judicial remedy, without prejudice to any available administrative or extrajudicial remedy, including the right to complain to a supervisory authority in accordance with Article 77 DSGVO, if you are of the opinion that the rights to which you are entitled based on this regulation have been breached as a result of the processing of their personal data that is not in accordance with this regulation.
Use of Google Analytics
(1) This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only sent to a server in exceptional cases
transferred by Google in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by using the browser plug-in available under the following link. Download and install in: https://tools.google.com/dlpage/gaoptout?hl=de.
(4) This website uses Google Analytics with the extension “_anonymizeIp ()”. As a result, IP addresses are further processed in abbreviated form, so that personal references can be ruled out. If the data collected about you can be linked to a person, this will be excluded immediately and the personal data will be deleted immediately.
(5) We use Google Analytics to analyze the use of our website and to improve it regularly. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR.
(6) Information from the third party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Overview of data protection: https://www.google.com/intl/de/analytics/learn/privacy.html,
as well as the data protection declaration: https://www.google.de/intl/de/policies/privacy.
(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.
We use external service providers (processors) e.g. B. for the dispatch of goods, newsletters or payment processing. Separate order data processing has been concluded with the service provider in order to ensure the protection of your personal data.
We work with the following service providers:
feratel media technologies AG
Laubichl 60, 5452 Pfarrwerfen
Mittwald CM Service GmbH & Co. KG
Koenigsberger Strasse 4-6, 32339 Espelkamp
Gmunder Strasse 53, 81379 Munich
Hauptstrasse 15, 3800 Matten near Interlaken, Switzerland
Sevenal Technologies GmbH
Bahnhofsvorplatz 1, 50667 Cologne
VISIONALL – graphic design agency. Internet. communication
Tiroler Strasse 80, 87459 Pfronten
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